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| - Wow, the service here is awful - the staff really seem to enjoy yelling at their customers.
I went there for the first time today during lunch. First thing I noticed were the staff constantly screaming at customers to get into the correct line up. You'd think screaming is an exaggeration, but that's what they do. Worse, if you are in the wrong line-up and make it to the counter to order your food (after waiting 10-15 min) they don't serve you and tell you to go to the other line-up, so you have to re-wait. My thoughts? If you are constantly needed to tell your customers this, maybe your process isn't clear.
I was lucky enough to have chosen the correct line, and ordered my food to go. I ran into a friend, so I ate in the foodcourt instead of taking my lunch back to the office. I didn't finish the meal, and I went back to ask for a bag on the way out. Instead of just handing me a bag, the girl at the counter starts yelling at me about how that's not environmentally friendly or good for the planet. "Think about it!", she screams, in front of the crowd standing there.
I was shocked and started to walk away, but I couldn't deal with the fact that this chick was so rude to me, so I went back telling her that I refuse to be scolded like that. Does she apologize? Nope -- she calls me a "crazy lady". And better yet? She's the manager!
Anyway, the food was okay -- not great, but not bad for what you pay either. There are a plethora of these vegan/vegetarian places opening up, and I don't think it will be long before another one opens up here and hurts their business. I'm not the first one to complain about service, based on the other yelp reviews, so it's clear the owner doesn't care.
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