I went to this salon because I read so many great reviews about the waxing by D'Lisa. I arrived for my appointment and the salon was completely empty. D'Lisa brought me into the waxing room and never really asked me about myself she just started waxing. Right after she started I felt some of the most pain I have ever felt. The wax literally ripped the skin off of my face. She said opps do you use retin a? I sad yes. (I have been waxed a thousand times before and this has never happened) She said your skin can lift off if you use that and get waxed. Never did she ask me before the waxing began. She then still charged me and didnt even seem sorry. It took two weeks to heal and thank goodness it did because if you saw it you would of thought it was going to leave forever damage. Beware of this salon.