Rude and overpriced. We had a broken window and called them first thing in the morning. They showed up late afternoon. They didn't say anything to anyone but just started working. I later found out they told customers to get out of their way. They could have asked nicely but the complaint I got from a customer was they were pushy, rude, and smelly. After being disruptive in our lobby they presented us with a bill for $450 - just to put a piece of plywood over the window. $450 for plywood! We asked if that would go toward the glass or installation and they said no. Each question we asked we were met with rude attitude instead of professional replies. I attempted to make small talk with one of the installers while my husband called the office to discuss pricing. He put his hand in my face and gave me more low class attitude. I left the room to avoid the attitude and excessive body odor. When they left I cleaned every surface they touched. They left nasty dirty fingerprints on everything. We won't be using them to install glass. I recommend you don't either but if you do make sure you insist on an a written estimate in advance cuz these people make a killing marking up plywood.
*** The owner's very well written and professional response to my review sounds good but simply isn't true. From key details like written estimates to little things like saying I "gestured" when mentioning a conversation that took place by phone. It's unfortunate the solution applied was defensive instead or corrective. ***