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  • Well, this place has a great location being so close to the Cleveland Clinic. Apparently this part of the city has a high crime rate so it was nice that they had a shuttle service to the hospital and it was even really close to walk. However, I thought it was a bit overpriced for such a run down hotel. The rooms were suites with a separate living area and bedroom. Both had doors to the bathroom but the door in between the bedroom and living room was broken and kept locking automatically. This meant that if someone had locked the bathroom door whoever was in the bedroom was stuck in there. Talk about a fire hazard! There were also mystery stains on the wallpaper and carpeting. The pullout sofa bed was horribly uncomfortable according to my sister and the two beds in the bedroom area were full size, not queens. Also, the kitchen was not really a kitchen since they didn't provide any silverware or anything. It just had a tiny sink, hotel size fridge, Kuerig coffee maker and small microwave. For $200 a night I would expect a lot more. I would not stay here again. If (knock wood) I had to come back to the hospital I would stay at the other Intercontinental hotel. We ate there a couple times and it looked much nicer. I will say that I have given this hotel an extra star because of the staff. Everyone we met here was friendly and courteous, especially the folks in the restaurant. Plus it was nice that they have a gym and laundry.
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