every single time I come into a Sephora, I'm never acknowledged during the entire duration I'm in their store. no welcome, no asking if I need help finding anything. is it in Sephora employees training to have no type of customer service?
20 minutes of roaming around the store after going through every aisle trying to find Kat Von D section, I finally go up to an employee and ask where it is. I asked for the shade and light palette, none in stock. I tell this woman that the website says this location has it in stock, not claiming she was lying to me considering it's a trendy product, and she gives me THE MOST ATTITUDE and rude snarky remark that I have ever gotten as a customer anywhere.
avoiding this rude woman, I asked another employee if I can order it from the warehouse. he says yes, and appoints the rude worker to help me order it. the entire time I'm giving her my information she gives me the nastiest attitude ever, no shock there. not sure what her problem was but I'll never go back to this location. in my opinion every sephoras customer service completely blows but especially this one.