My father was a resident in this nursing home for almost two years. The care he received was inconsistent and disappointing, to say the least. I found that some staff members were professional and caring, but the majority of the CNAs who interact with the patients on a daily basis were unprofessional and severely lacking in bedside manners.
I strongly recommend exploring other facilities if you are in need of care for yourself or a loved one. There are places out there with caring, competent staff members that far exceed TLC in quality. This place has so-so reviews on medicare.gov. They may be able to check basic boxes, but when it comes to personalized attention and compassion, they have a long way to go.