I called and spoke with ERIC about my injury and how I can't bend my knee at all. He said no worries, he has injured customers so he'll figure out a way to make it work while making me comfortable. When I got there, he didn't make me wait long at all. CAT did my toes and she was so considerate and thoughtful about my knee. Both ERIC and CAT consistently asked me if I was comfortable and ok. I highly highly recommend them. They're clean, friendly, professional, great pricing and most importantly they care about their customers!