Wanted to provide a second update. Was offered a free manicure from the owner to apologize for my bad first experience! I was seen by Heather who was very friendly and did an amazing job on my nails! Also, Angela (the tech who treated me poorly the first time) gave me a small gift with a hand write note apologizing for how she previously treated me, which was very big of her to do. I didn't realize it was from her when I first got it, so I wanted to call it out here. It was nice to be apologized to and to be treated much better this time around. It was nice to have my complaint heard and for them to make it up to me! id recommend this nail bar to anyone!