February 2018
I'm not usually a regular customer at Bojangles and today won't alter my choice. I just ordered two fish sandwiches. There were two cars ahead of me in the drive thru. It seemed to be taking a long time to get the orders . When I pulled up it was apparent the woman at the window wasn't worried about taking the orders . As she fumbled my order and asked me to repeat it about 3 times .
By the time that I was at the window to pay 10 minutes had passed. There were now 5 cars behind me. I didn't get a hello or welcome at the speaker and didn't get it at the window either. Just "$6.28".
As I waited another 5 minutes watching two workers dancing and laughing... I never got a "sorry for the wait" or "our register is down" or the "fryer is down". Add another 4 minutes and the window opens and I get my 2 fish sandwiches.. again no greeting/or words from the dancing/laughing worker.
So 19 minutes for my order ..
Yeh, it's just one time BUT no thanks....never again at this location.