Very responsive, friendly, and provided quality work. We discovered that we could not ignite the pilot light on our hot water heater. I called several plumbers with no response. I called Norfleet in Goodyear and they were at our house within 2 hours. Needed to order a part and it was fixed the next day. Receptionist was very friendly and let us know when the recognition would arrive. I highly recommend and will use them again.