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  • My experience at Pearl was absolutely atrocious. The staff was rude, the food took forever, and the food was of mediocre quality. My first impression wasn't negative. I thought the place looked like a decent sushi joint. The bar looked nicely decorated. Finding a table on Friday night required a miracle of biblical scale, so my friends and I sat at the bar. That was understandable given the location and day of the week. Ten minutes later we were asked if we wanted any drinks. Seeing that the place was busy I decided to order as soon as possible. I ordered two rolls and miso soup. The soup took 15 minutes, which was pretty fast for this joint. Forty-five minutes later I finally received the rest of my rolls. I wanted to enjoy my food, but felt inclined to wait as the rest of my party did not receive their food for another twenty minutes. I raised the issue with a lady who apparently manages this place, to which she responded, "this is what it's like when any restaurant is busy". She showed absolutely no care or interest our satisfaction. So to summarize, I'd rather get a root canal then visit this place again. I don't have high expectations when I dine, all I care about is for the food to be decent and timely. That was clearly too much to ask for at Pearl Sushi Lounge.
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