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  • I'm bummed to see the negative reviews! Personally I totally love Dr. Burns, she's been great for me. But I guess you use yelp to get as much information as you can, and then you make your own decision. I've seen Dr. Burns for general run-of-the-mill yearly ladies' exams, and for a couple of non-routine visits. The routine visits have been in and out, like less than 10 minutes, which almost makes up for the occasionally long wait time to get into a room (like 20-30 minutes; I hate waiting). But I like the fast pace of the exams since I don't generally have a lot of questions and just want to get in and get out. Also, I have to say I really appreciate that the rooms have a little changing curtain, hooks for your clothes, and you get an actual flannel gown to wear, not one of those crinkly paper numbers. For the non-routine exams, I found Dr. Burns to be compassionate, funny, frank (+), informative, non-judgmental (+), and thorough. She was very probing about getting to the root of the issue in order to treat more than just the symptom. When I needed to talk things out or ask questions, I never once felt like time was short. Dr. Burns moves fast, don't get me wrong, but when I've needed it, she'll sit down and talk and answer question until she's satisfied that I'm satisfied. Oh- I also strongly dislike the $2 fee for using a debit/credit card, and agree with previous reviewer that it should be the office's responsibility. Or they should get a better deal with their bank. I just bring my checkbook or cash. Overall, I've been very happy with Dr. Burns and I recommend her to friends.
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