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  • This place is worse than the IRS, at least the IRS admits when they made a mistake. But these arrogant workers will be caught dead before they hear themselves say "sorry for the inconvenience" or "we made a mistake". They gave me different information on two consecutive visits that I made, then Dorrie, some lady who obviously should not have been working that day because she was coughing phlegm all over my documents, then after she asked me to wait by the counter for 10 minutes while their system updated. I waited, 1 hour and 30 minutes later I finally went to the information counter and asked for Dorrie... I was told that she had gone to lunch 15 minutes ago and was told to go talk to another lady. She just dismissed me and I went to go talk to the new lady, who was also extremely rude and kept rolling her eyes and interrupting me before I could finish my sentences. Basically i spent total of 3 and a half hours waiting and getting attitude and nothing was resolved because of their mis information and Dorries idiot customer service ethics and the last ladys pride.. not one person resolved anything and they all were too proud to say "we apologize for the inconvenice". I recommend this place if you wanna be late to work 2 or more hours and having your mild mannered patience tested to the maximum.
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