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| - Meh. I'm a 20+ year Vegas resident and have always known this location existed, but have only been here 3 times in the last year. One Sunday for football, a swing, and a grave. With the exception of the Sunday day shift bartender, each time I walk out feeling that I just wasted time and money that I wish I had spent elsewhere.
I couldn't tell you what color the walls are in this place, but it always feels dark and dingy. Even during the day. The staff is no different ..seems like they're just going through the motions waiting for quitting time. The clientele reflects the same. As if people are just there out of convenience.
Having been to various PT"s over the years, (with very few exceptions) most times if you don't personally know the bartender the service sucks and people who work there seem to be hired for every other reason other than their knowledge, abilities and customer service skills. Good bartenders get moved to shifts where there are no customers, or leave altogether, and bad bartenders get rewarded with busy shifts seemingly just for sticking it out, being under 35, or having tits.
PT's marketing seems to pretty much amounts to a concentrated strategy of "Put one on every corner and then put all of the pressure on the min wage bartenders (who by trade are not marketers) to magically make something happen".
With the exception of a handful of locations and employees, the company has become a boring, cookie cutter, stale reflection of what it thinks Vegas used to be, and is completely out of touch with what Vegas is and the markets and neighborhoods that they serve. It's main goal seems to be amassing real estate, not actually innovating or customer service.
How do you know you're not at a PT's? You get a beverage napkin under your drink, and the bartender actually checks on you from time to time even if you aren't gambling.
In 2016 when anyone can pull the world up on their cell phones, it's strange to put money into an "internet" jukebox and find "certain" music blocked. I've been to a lot of bars in many states and Pt's jukeboxes are the only censored internet devices (for grown ups) that I have ever seen. Even Rick James?! C'mon!
Why even bother having a jukebox? Just play satellite radio and leave it at that. I understand that certain gamers may not want to hear Dr. Dre' or Wu-Tang 24/7, but in it's attempt to cater to one specific kind of customer from the 1950's (a shrinking demographic that has almost completely disappeared), PT's as a group has become just blah, outdated, and isn't any thing to anybody. But that may be just a symptom of what Vegas bars as a whole have become and no one seems to be willing to break the mold and move forward.
Nothing reflects that old mentality more than it's insistence on playing Fox News on it's TV's.You think of your local tavern as the place to get away from it all and relax, and yet every PT's you walk into makes it a point to let you know their political views. Everyone in the free world knows what Fox News is. It's not a secret.
Maybe it's a not so subtle message to let you know who their target market is and that no one else is welcome. I don't know. it's just strange that they go out of their way to make sure it's always playing,
I have an idea, since you profess to be a sports bar how about just playing all sports? You know..the thing that I don't normally get at home, or on my phone. I don't need to go to the bar to see Fox News. I go to the bar to get away from things like Fox News.
Overall if you think of PT's for what it used to be back in the day, and expect that level of excitement and customer service, you'll be severely disappointed in what the majority of PT's have become today. Yes they have a lot of locations, most of which they seem to be just dragging along behind them. And yes I'm sure as a corporation they're making money at the moment. However if I didn't know a few people who still worked for this company, I would easily pass it by like a tasteless piece of dried tofu on the side of the road. Options in this town are plentiful. You don't have to put forth much effort to get something different from the same old stale bar with apathetic service.
I had once hoped that the new corporate PT's with all of their various names (Gold.Tavern. Pub. Place.and so on...) would raise the bar in this town, but the reality is that they've actually lowered it while simultaneously saturating the market with total suck. And it seems like everyone realizes it except the people in the corporate office.
Is it just PT's? That would probably be unfair to say. The Vegas bar scene as a whole is stale and boring, and none of the main players are leading to improve it.
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