As far as wells fargo goes I've never had an issue with them. However this particular branch is completely incompetent when it comes to customer service. They are rude, snide and could frankly give two shits about their customers. Ive been banking wroth wells for so long and this branch had me thinking about switching all together. I wouldn't recommend banking at this location unless you want to take the most difficult road to achieving your goals. No one is willing to help in any way. All they do is quote the guidelines and try to talk over you. They need training for sure.