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| - Let me start with the positives: (a) my massage therapist Joylynn was excellent, and (b) the hostess who greeted us at the front desk and showed us the ropes was extremely nice.
Given that this was the Trump, and a 50 minute massage with tip cost almost $200, I was expecting a much better overall experience, hence the two star review. We were not staying in the hotel but were referred here because the spa at our hotel was closed for renovations.
There's no jacuzzi/soaking tub/whirlpool in the spa! It never occurred to me to ask, because the high end day spas I've visited before all have them. There's one near the pool, but I didn't bring a suit so that was a no-go. I really like to soak before a massage so that started us off negatively. The dry sauna had no timer devices and no water bucket. It was like the place wasn't quite finished off at the end of construction. (This might explain the lack of baseboard under the nearby sink, which meant we could view cleaning supplies through the clear glass door of the sauna. Ugh.) It was hot, but small and boring. We tried to enter the steam room, but it smelled like dirty socks.
So ---- we had a lot of time to kill before our massages due to lack of whirlpool or decent steam room. The waiting area was nice but, in my view, too brightly lit. Actually, the whole spa was a little too bright for my taste. I find soft lighting more conducive to relaxation and restoration. If I hadn't been here with a companion I would have been bored to tears waiting for appointment.
As noted above, the actual massage was excellent, and if the overall experience had been better I would have booked another massage 3 days later with same therapist. But for a couple hundred bucks, I expect more.
Post-spa amenities were somewhat lacking. I guess my local Burke Williams Spa has me too spoiled.
They need to work on this if they want to compete in this market.
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