What happened to this place? This place used be an awesome place to take the kids. They have rebranded this location, no more red robin walking around messing with kids, no more balloons, no more tv in the floor. The menu is still good but the atmosphere had really changed. We have a four year old who loved the balloons at the end of the meal and they no longer do that. The service is okay, we will still go, just not as much fun for the kids.
From 2014
Update...
We went back and had horrible service, waited so long that the hostess ended up taking our drink and food order. Waited about 7 to 10 more mins and the drinks never came out. The managers walked by us multiple times but are too concerned with wiping already cleaned tables down to make eye contact with any customers. The hostess seated another family and noticed our drinks and appetizer weren't out yet. She went back and got them for us. The waitress eventually showed up but never introduced herself to us. I want sure she was a waitress until the second stop by. I was surprised by the lack of service considering we were sitting at the tables right by the kitchen. ( the ones with the big red chairs) In the end the hostess came back and checked in us, and apologized again for waiting so long. When the waitress brought the check out she said the manager took half price off one burger because they messed up the order. I ended up tipping the hostess more than our waitress because she was more helpful. When we were leaving a we told the manager she was great and filled in because our waitress was absent most of the time. He didn't acknowledge it, and seemed upset that I tipped the hostess. Maybe if the managers spent more time managing and not wiping down tables that were already cleaned and trying to look busy, they would have better service. After several negative trips to this location we have given up. If the craving for red robin hits again, I'll make the drive to the Chandler location instead. I will not step foot back in this location ever again.