wayne at king west village cleaners is the real deal!!! i am from the states... in toronto working and i called him about a canada goose down vest of mine that needed to be cleaned... (it is one of my most precious pieces of wardrobe) he was extremely knowledgable about the methodology of cleaning down... gave me a lot of time on the phone describing what to do and not do... cleaned my vest in a rush order and even patched some small tears in the collar... i only wish that there were more people like him in the world.... he is a true pro!!