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| - I saw Dr. Pham on 10-28-15 for a chipped tooth. I originally thought that having the chip and other teeth nearby filed down would fix the problem, however, Dr. Pham recommended that I have the tooth bonded to fill the chip. The bonded tooth cost me $430 and the bonding FELL OUT AFTER 10 DAYS! I've done a lot of research and bonded teeth are supposed to last 3 - 10 years! NOT only 10 DAYS!!
I called to schedule to have my tooth filled AGAIN and was told that I should see a cosmetic dentist to obtain a crown instead (even though the chip is small and the tooth is healthy). Although, Accucare Dental's website states that they are Cosmetic Dentists, they apparently are NOT and did not have white enough crown material to do my tooth there. I told them that I would seek out a cosmetic dentist but that if I was not able to obtain the crown from that dentist, that they would need to honor the warranty on my bonded tooth and redo the bonding BEFORE November 20th because I own a flower shop and am extremely busy during Thanksgiving week and wouldn't be able to come in during that week and that I was having my Engagement Photo Session done on the 28th (which had been scheduled many months in advance). I went to see a cosmetic dentist as they suggested (Dr. Chari - and another $100 out!) and he recommended that, since I had already paid for the bonding at Accucare Dental, to go back and have them do it correctly. He explained to me in detail (with a drawing even), what Dr. Pham did wrong and what he needed to do to complete the new bonding CORRECTLY. So, once again, I called Accucare Dental and the Office Manager, Cheryl, gave me the run around and refused to schedule me for a new appointment during any time that could even possibly work for me due to the reasons I've stated above. She even went so far as to tell me that she was "just going to refund my money because look at how upset I was getting" (over her not even attempting to get me in). I stated that OF COURSE, I WAS UPSET!!! I'VE ALREADY HAD THIS PROCEDURE DONE ONCE, I'VE SPENT OVER 8 HOURS TAKING OFF WORK AND SPENT OVER $500 TO HAVE THIS TAKEN CARE OF BEFORE MY PHOTO SESSION AND THAT I DON'T HAVE TIME TO GO ANYWHERE ELSE!! So now, I'm basically screwed. I have to scramble to hopefully find another dentist to fix this problem sometime within the next 2 days! I will NEVER go there again, and I am writing this so that other people do NOT go there either. If you do, you will most likely get screwed as well. It is very apparent that Dr. Pham is a terrible dentist, that he doesn't know what he is doing in the bonding teeth department and he doesn't care about his work or his patients!
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