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  • I have never had Dairy Queen cake before, so I was extremely happy to order my husband a birthday cake from there. Problem After Problems 1. Online it mentioned you can pay in the store 2. The young lady that called me could not comprehend simple directions, so I paid over the phone no big deal. 3. I placed directions for my cake online and I spoke with her over the phone to explain how I want the cake done. This was 2 days ago........ 4. I picked up the cake 8/14/15 and the two guys couldn't find my cake. I waited for 15 minutes in the front and the guy finally asked me what was on the cake. I told him it had a Dallas Cowboys Star on it. My cake did not have a star, and it did not include what I wanted on the cake. It was very embarrassing that I had to show him that cake. 5. My husband cut the cake and it fell apart REALLY......... It was a disaster......... It had cookie crumbs as a cake......... I could have ordered from Smiths and it would have been better. Next time I'm going to have Fat Boys ice cream. I will never visit this location again & I will not recommend it to my family or coworkers.
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