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  • Will never dine here again. It was my birthday. Kinda packed. They sat us outside. Took literally 30 minutes to get my first drink. Beer came warm, obviously poured a while ago. Took 40 minutes to get my second beer. This time it was cold because it was right after I complained. Got my $72 Kobe, ordered medium rare. Came blue. I complained again. They took my steak and cooked it again. At the time they took my cutlery and plate too so I couldn't even eat sides while I waited. Steak came back cooked properly in the center but now it was charred. Also did not have the same consistency as you'd expect for a Kobe. Actually tasted frozen (tho I don't believe it was, just tasted that way). We got free deserts for our trouble and spent literally 3 hours sitting outside mostly unattended (except the water boys who did just fine) - bill was astronomical. Didn't get the sparklers and stuff that the people with the birthday in the table next to us got (that's what they always do) - most frustrating customer experience I have ever had in a "high end" steak house. Do not recommend.
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