We stopped going there sometime ago the bagels just were not East Coast bagels like they say. I don't know if its the water they use We started to go to Chompies but just recently we decided to go back and get a bakers dozen on Monday morning 6$ bucks and garfunkeled like 7 of them on the patio with our favorite cream cheese, my wife was ecstatic. Holy makrel the bagels were outstanding. We almost could not stop eating them. The customer service was also back to par. The girl with the dirty blond hair was so courteous and actually smiled, wish I got her name . We need smiles at our age so it was nice seeing the staff smiling. We also had a 6 cheese and spinach gourmet bagel that actually tasted gourmet. I am glad that we came back and hope to keep coming back.. Our snow bird friends are gonna love it when they come and visit. Thank you Einstein bagels for getting your groove back and for the awesome east coast bagels,and service. Bye Chompies we wont be coming back!!