I have been here on several occasions and it is always "just ok". On most visits my food has taken a really long time and when it finally came, it was cold and/or wrong. The most recent visit, my husband swapped out the provolone cheese for Swiss on his burger and was charged a $1.00. We can afford the charge but it seems petty given the burger came with cheese in the first place. They have a great atmosphere and good beer selection. The staff has also been very nice. This restaurant has some major kitchen issues and is the primary reasons my company stopped taking clients to the Scottsdale location. Seems the kitchen issues have trickled to the chandler location as well.