i really wish i could give this shop 0 stars. My experience was horrible!! My motorcycle was damaged at work, due to the a reference from my insurance, and it not only took them 4 weeks to fix my bike they returned it with no gear oil! first off the lengthy time they had my MC was a little unforgivable after i found out that they didnt even look at it for 2 weeks. I had been contacted when my bike arrived and the asst. mngr., Scott, contacted me and told me thanks for choosing this shop i have your parts on order this was a lie!! They hadnt even looked at it and let it sit for 2 weeks. I called again and asked for ETA on parts and they said " ooh we forgot to order them" then waited another full week to order the parts. when i went in to pick up my bike the cashier wouldnt talk top me she kept answering my phone and was extremely rude. Not once did anyone apologize and i had to go to the front desk and look behind it for the GM's contact info(work contact), they would not put me in contact with him. I explicitly asked them to check my fluids and they charged me for the labor but didnt check. If my bike broke down in their show room i would have it towed somewhere else worst experience ever. they also charged me $140 over what they told me on the phone my total was.(total not estimate)