I got a coupon in the mail for Prestige and had a couple of nicer dresses that needed cleaning that my budget drycleaner couldn't do, so I thought I'd give Prestige a shot. The lady who helped me out was super-friendly: I give her 5 stars.
When I got my drycleaning back, I wanted to check to make sure the spots were removed. but I was rushed along by the attendant. When I got home, I found one dress with a note that they would "wet clean" the spot with their permission; another dress with an even bigger spot from their solution but no note; and another dress' sash with small holes from the pins they used. I took the dresses back and they were very helpful about it. They fixed the sash and got the stain out of one of the dresses.
Overall, most of the service was very friendly. But the drycleaning results weren't good, especially considering the amount they charge per item. I can't believe people pay that much for their standard dry cleaning! With all the options out there, I think I'll be trying a different dry cleaner next time.