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About: http://data.yelp.com/Review/id/q2kU44gqA_0FlD1AC6wjjg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-05-18 00:00:00 (xsd:dateTime)
itemReviewed	Lapels Dry Cleaning
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	4 (xsd:int)
rev:text	A week or so ago, I brought in 10 shirts and 3 pairs of pants to be cleaned (trip #1 to cleaners). Upon returning to pick up the laundry when it was ready (trip #2), I went home to unwrap them and put them away. As I began to unwrap the shirts, I saw that 2 had been ripped in the same spot on the same sleeve in the same manner - a slash, if you will, about an inch and a half long. A third shirt was clearly burnt by their press. I returned to the cleaners the same day (trip #3). I explained the situation to the young man at the counter. He said he would get someone to help. A woman came out and I explained to her the situation as well. She was very cordial but said she would need to get her husband to help me. After a few moments the owner/husband came out so I explained the situation and showed him the 3 damaged shirts. At first, he tried to defend the issues by saying that the burns looked like stains (even tried to smell the shirt which I found odd given that they were just cleaned by them) and that the elbow tears were probably due to wear on the shirts. I explained that the two ripped shirts were only a few years old and they don't get worn every day. And regardless, they came into the shop without these tears being there. He took me out back to show me the process and said it was highly unlikely that someone ripped the shirts and again stated it must have been from wearing them since the tears were near the elbow. After discussing the situation further, he granted me a $20 store credit plus gave me $15 in cash for the 2 torn shirts. The burnt shirt he asked if I could leave with him so that they could try to get the "stains" out. He said the shirt would be ready Saturday. Went to the cleaners today (trip #4) to pick up the shirt that was ready on Saturday. Upon receiving the shirt, I took off the clear wrapping only to see that there was no difference in the shirt. Asked to speak to the owner again. The woman from last week came out and said that her husband would have to handle this but he wasn't there. She said he would contact me to discuss. I am giving 1 star until the situation is resolved at which point it will remain 1 star or go up. To be continued......
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Mark

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