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  • Wow! I should have read the reviews before buying here! I purchased a computer in May. In July I had a problem with the screen...a line running down the middle of it. I took it in to have it repaired. They use Geek Squad to do repair work. When I talked with them, they said they would send it in for repair and it would be 1-2 weeks. On week 3 we started calling....no one had even looked at it. We contacted Best Buy but they said there was nothing they could do. I work from home on my computer and EIGHT WEEKS later, I broke down and bought another computer! Every time I talked to them they told me there was nothing they could do. I finally got my computer back, but it cost me several weeks work, and a new computer to get back online. Learned a very expensive lesson...never, never, never again. Best Buy lost my business, my husband's business, and because I worked with technology at a school district and get lots of questions about what what type and where to buy, I'm thinking they just lost a lot of teachers' business also.
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