We were changing from AT&T to T-Mobile because we needed unlimited data and the price was right. Come to find out their data in Buckeye is horrendous.. 10 times slower than AT&T. So we took everything back an hour later to be met with rude associates. They also charged us $50 restocking fee for the phone and $50 fee for the free tablet they gave us.. So with tax we were paying $113 for a phone that was promised to have good LTE coverage in this area and that we had a total of 1 hour.
Talked to the supervisor who was rude, argumentative and accusative. I should have read the reviews before ever attempting to swap phones with TMobile. If I had I would have seen how bad the customer service was and how horrible the data service is!
Never again will I ever deal with T-Mobile no matter what the cost. I will make sure my friends also here about the experience I had with them.