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| - ********W A R N IN G ********CLIENTELE SHOULD TAKE CAUTION WHEN ORDERING FROM THIS RESTAURANT HAKKA LEGEND If YOU WANT ABUSE ,ORDER ON YOUR ACCORD.
On Monday February 26th 2018 I placed an order for pick up. When picking up the server DOMENIC confirmed my telephone number in relation to my order and gave me order after paying. When I got home which is completely
on the other side of the city , I realized I received the wrong order,I telephoned and explained my dilemma that I received the wrong oder despite him (Domenic ) giving me the wrong order. Already he was defensive and mentioned that I received an order that was $40.00 even though its wrong , ahhhh.... what wrong with this scenario ? He was rude and obviously not customer oriented, as he felt I should drive from the other side of town and return the order , I merely wanted some form of credit for next time as I did not want the this order as there were some ingredients that I may be allergic to, hence I was specific with my order I made. He flew into to me with rage , in exclamation that I was rude, with more of his expletives ,I calmly explained that I shouldn't pay for an order that was totally wrong, again I couldn't finish my sentences, with repetive rage he constantly interrupted,I did't feel I was at fault obviously after all ,he checked my number with a cavalier attitude . He finalized the call by hanging up. Domenic is a representative of his HAKKA LEGEND restaurant . and I was surprised with his customer server etiquette, especially when his customers are his business. The nature of how he conducted himself is more conducive to a server at some raunchy low class quality zero star bar restaurant and should he should not be in this type of business . His mannerism of service is is more appropriate to customers who like abuse and eating restaurant orders that they paid for and and did't initially order. If you want problems this, restaurant is in your prescription. He is ruining the name of HAKKA LEGEND even if he feels he is in so much comfort and standing but reputations disappear as do restaurants , and he doesn't realize that, many restaurants have gone out of business because they are sitting pretty and ignoring that customer service is paramount this day and age. I advise customers to stay clear of the Hakka Legend restaurants as their attitude is is far from exemplary in comparison to other Hakka restaurants in Scarborough. Attitudes reflect their cooking style as "Don't Care Manner" maybe the way your food is prepared. Eat at your own risk. HAKKA LEGEND IS NOT A LEGEND ITS THE OPPOSITE.
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