| rev:text
| - The food is actually really good. I think the pricing is really reasonable too. But in the four times my wife and I have eaten here, the guy who runs the dining room has been rude to us twice. It truly is a shame because courteous service seems like it should be the simplest component of a restaurant, but ABC struggles with it.
The first time we just came in to get a dessert to go. They were busy. The guy told us they could not serve us. That is to say, I could not hand him cash in exchange for a slice of cake in a box and walk away. That was evidently going to be too much hassle. I was puzzled, but I thought maybe it was a little quaint that he has such a high standard of service for his dine in customers that he refuses to compromise for someone who isn't staying there. My wife and I were annoyed, but also a little intrigued so we eventually gave them another shot.
Our next two experiences were quite good.
Our last experience we brought our two year old son to have an early dinner at 4:30. We know not everybody loves kids, ergo the 4:30 dinner time- a conscious effort to minimize our footprint on the dining public. This was 2/5/2011, so it was a little chilly outside, but sunny. We requested a table outside since the weather was bearable and we knew out there we would bother no one. The guy insisted we sit inside, since it was too cold out. There were only two other customers in the dining room. I played a YouTube video on my phone to entertain our two year old as we waited for our food. The guy was not pleased at this, and responded by turning up the music in the dining room. I'm thinking- eh, no big deal. He then came to the table and informed us that if we had come during the dinner rush, he would have declined to seat us, gesturing towards my son. Now he has actually changed my frame of mind- tthat IS a big deal.
As a parent, I'm not having that. If you're a restauranteur and you make a calculated decision to not welcome parents with kids- hey, that's your prerogative. But if you're a parent, you should know what you're walking into. So parents: even if you show up at an odd time and request to be seated outside, away from the other patrons- they don't want you there.
Bottom line, if you are their kind of customer, you will probably enjoy this place. You can tell he has a very old world notion of fine dining into which he is fashioning his place. My personal preference is to be treated well when I'm spending my money, and I am not trying to be anybody's certain kind of clientele. I thought we made an effort to be courteous diners, and they made an effort to make us feel unwelcome.
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