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  • similarly to the other two recent reviews, this place continues to let me down. like another yelper stated, it always sounds like a good idea, but usually isn't. i just left for lunch with my fiancĂ© and parents and i'll give a brief explanation of our (poor) experience. we walked in and my mom told a women with yellow/ orange peroxide hair that we were a party of 4. nothing happened. we continue waiting patiently since my parents ran into friends. another woman, with short brown hair and glasses, asks if we have been helped. at this point, 3 other customers had walked in and were also waiting, we all responded with no. this woman is either new or slow or both and looked at all of us like we had 3 heads. this woman then takes us over to a table that was only set for 2, had 2 chairs (the other two were on the same side about 5 feet from the table) with a menu on the ground as well as food. i told her that we were a party of 4 and would need two more settings. instead of saying that she would go get them, she gave me an extreme attitude and said the tables are always set for 2. i quickly said okay and are we supposed to use the menu off the ground over by the random chairs that are meant for our table too? we then order our food (a salad, omelette, wrap and sandwich). the wait was at least 35 minutes. the food is finally brought out except for my fiancĂ©s roast beef sandwich. we wait, 5, 10 minutes. he had also order the millionaires bacon, which they brought out alone. the food finally comes out about 12 minutes later, no apology, nothing. i can't remember the waitresses name but she was an attractive black woman, who unfortunately should consider an industry other than service. we sat with our water empty for the majority of our lunch. i can't say i will be back and that's absolutely 100% due to the service. it is ALWAYS like this. the food has always been fine, never super fresh like they promise, but it's cheap and a chain so what do you expect. a word of advice, take as much pride as you do in your food as you do with your staff.
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