My first and last experience with Caplansky's was only through their food truck. Which I recommended for a friends wedding that I was helping with the planning.
It seemed like a great option, they went for the tasting, loved the food and booked the truck. Email confirmation and contracts in place.
Four months before the wedding my friend called to confirm numbers and food specifications and they didn't return her calls. A few days later, they called to let her know that they wouldn't be at her wedding because they were going to go to the CNE instead.
The CNE is the exact same time every single year. And they knew that when they took her booking, but told her they didn't want to turn down the CNE because it was more money.
Four months before her wedding. On one of the busiest wedding days of the year.
They offered little apologies and no recommendations for an alternative except offering to 'drop off' poutine around 7pm. Obviously cold soggy poutine was not what she was hoping to serve.
Thanks for nothing Caplanksy's.
Luckily we hauled ass and between her and her fiance, family memebers and myself managed to find another food truck. Hogtown Smoke was delicious and managed to not bail last minute for a better paying gig.