I recently relocated to Las Vegas from Dallas and had been avoiding the dentist like we all do. After a tragic haircut I refused to ask work people for a referral. Yelp was the answer, I found Floss in seconds and liked what I read so I called to book an appointment and was met with a very pleasant young lady on the phone. Dana verified my insurance over the phone, I was called with a reminder, and I even got a reminder text message the morning of the appointment.
The staff really set themselves up for a win in my book. Paperwork was simple, the X-ray exam was incredibly thorough, Dr. Tounian did my cleaning (best I've ever had) and filled my two spot cavities (I can't tell you the last time a Dentist actually performed a cleaning, not that I mind a hygienist, but he was awesome). I have double dental coverage and hate having to do double paperwork, Dana actually did the filing for both companies. Out the door in less than an hour for a first time visit, full exam and best cleaning I've ever had, plus two fillings - that's unheard of.
These guys will be seeing me at least every 3 months!