Most unprofessional establishment I've ever seen. I think the manager here's name is Jose and assistant Marcus. I've won shoes here, they claim they can't find my name. I'm not sure if it's personal but if my phone says it, then I won right? The only reason this place is in business is because the limited releases they get, employees look unkept, customer service is terrible amongst all staff. However some of the girls have been nice somewhat. Just because you work or manage a shoe store doesn't mean you have power over other people. This place is like politics and they take care of there friends and people that sell shoes over customers that actually keep them and wear them. I'd personally wish to never come her again but I'll have to tough it out due to the shoes the get. Maybe with my name in the review I'll never get shoes again since they've done that to me at least 3 times now. You guys should be ashamed of the business being ran here and corporate needs to step in