My experience is exactly like everyone else on here who has been ripped off by Redrock Financial Services. I had about $200 in HOA dues owing. To make a long story short, the HOA sent my account to collections without proper notice and at the time of this writing the outstanding balance is $1,600 due to Redrock Financial Services, LLC. That's about $1,400 in fees for about $200 in HOA assessments. About $500 was tacked on after I informed Redrock that the amount was in dispute and I had an impending appearance scheduled before the HOA board. Redrock also seems to want to make it as difficult as possible to communicate, i.e., I was required to fax them a letter, email was not acceptable. Redrock is a foreign entity (registered in Delaware with a manager who lives in Florida). From a brief search of the internet, it appears that Redrock has a long track record of unethical business practices in Nevada, and one of ripping off Nevada residents. I will be checking with the Secretary of State's and the Attorney General's offices to see what steps need to be taken to rectify this on behalf of Nevada residents.