We had been loyal clients for over a year and that all ended two weeks ago. We brought our two dogs in to get groomed and expected to pick them up in
4-5 hours, the usual timeframe. When we dropped them off we were told that it may be a little longer, that it was a busy day. No problem. 9.5 hours and two phone calls later my husband went over there to see what was going on. What he found was our two dogs not even close to being completed, with no water available to them. One of our dogs was on the table, shaking and the groomer was SCREAMING at her to stay still. He spoke to the owner saying that the screaming wasn't necessary. After nothing was done to correct this unprofessional behavior he took our babies off the table, not 100% groomed, paid (which was a rip off and a joke) and left. When we got them home they drank 2 bowels of water and cried for more after they were emptied. We will never go back there again. Be aware when leaving your animals there Unattended. They are a disgrace and should be closed down. You get what you pay for.