Wasn't happy the first time I brought my son and asked if they could fix it. I wish I had a good memory to remember names because the lady at the register was so super nice and sweet the second I walked in and she had absolutely no argument with me to fix his hair. Even the girl who re-cut him was so nice and patient with us. She had blonde purple hair with glasses (name stared with an M), super good!!!! Thank you so much for everything!!!!