This place did a shellac mani for me, and guaranteed it for 2 weeks. A week and a half later I called because it was so badly chipped. When I called, I told them the date I had it done, and I was told it would be redone for free. When I got there with my receipt, they told me they would not redo it because the "guy only answers phones and doesn't know". They then told me it was too chipped to see why it happened and they told me they would redo it for a cost. They don't honor their policy, and made me sit there for 20 minutes trying to figure out what to do, before basically saying I was my fault that my nails grew.