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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • wow, worst Starbucks I've encountered. (and tbh, I've never really encountered a bad one let alone a terrible one). Apparently this is a Starbucks but not actually a Starbucks so rewards and refllls don't follow regular procedure, nor is there any free wifi. But what was the worst about that was that they were rude about it (especially two of the tellers). And when the manager explained that all Starbucks do not give multiple refills, he directed me to the website, but since there's no free wifi, he said he could print it out for me. Said he would be back in 10 minutes, 25 minutes later, still never returned and the staff had no idea where he had disappeared to or if he was coming back. The website by the way says this "Free refill(s) of hot or iced brewed coffee and tea. You must use your registered Starbucks Card to purchase a beverage and then present that same Starbucks Card for refills of hot or iced brewed coffee or tea during the same store visit at participating Starbucks stores." http://www.starbucks.ca/card/rewards/rewards-program-ts-and-cs Please note the (s) in refill(s). Would that not indicate multiple? Never had a problem at any other location as long as it's same store visit as indicated. (Manager here also said it was within a certain time frame only and required a receipt). Only the shorter girl with black hair in a pony tail had any proper customer service etiquette.
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