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| - I agree with one of the other clients who posted that the only thing elite about this place is the name. If you feel this is a high quality establishment, then you haven't actually been to a good dentist.
The first red flag occurred while I was in the waiting area and another client came out to pay for his treatment. He was upset that the total was different that he was quoted, and did not seem to have been fully informed that there would be a difference in cost.
The second red flag came while I was waiting for the Doctor, and I can hear him in the next room trying to up sell the other client.
The last red flag came when I was told that I would have to come back for a second appointment to have a routine cleaning. I was never informed of this when making my appointment, and I made certain to inform them I was a new patient. I have been to several dentist in the valley due to moving, and I have never had one tell me that I have to waste my time with two appointments in order to have a routine cleaning. The retort was that they never know if a new client will need a routine cleaning or a deep cleaning. The resolution to this issue is to schedule a longer appointment time for a new client (like most professionals do), and if they need more than a regular cleaning, reschedule for that.
Just as a pet peeve, from one medical professional to another, if you're going to attach extra letters to the end of your name, call your establishment "Elite", charge professional fees, and have the prefix of Doctor, then your attire should reflect that.
If you'd like to see what a true high quality elite dental practice is like, get an appointment at St. Rose Family and Cosmetic Dentistry, or Welch Dentistry. I've been a client of both, and the experience begins before you even walk in for the appointment.
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