I love the service department at Tempe Honda! I just bought a new 2012 Civic in June (at Right Honda) and had a MAJOR issue this past Sunday. I called in, spoke to Colby & by the time i got the car towed over there, the guys in the service dept were waiting for me. I had a few errands to run and appointments to keep and the shuttle driver Frank, took me where ever i needed to go and came to get me when i was done. I give 4 stars because I don't know that i would buy a car from there due to a bad experience from a sales guy but i will not go anywhere else for my repairs & maintenance needs.