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  • Very kind and caring staff. . . Our dog began limping a bit on Christmas eve and by Christmas day we were very concerned that she was not putting any weight on the sore front paw. I was worried that there would be some sort of additional "fee" charged bc of the holiday / but there was not. We were there for three hours and fifteen minutes (but we know that they were very busy with a lot of other more urgent cases than ours.) We waited about 45 mins for a vet tech to come weigh Lady and check her vitals. They we saw the vet at about the 1 hour and 45 minute mark. We agreed to allow the vet to sedate Lady so she could shave her front paw and really get a better look at what was going on / she came back at the two hour and 45 minute mark to say that she suspected an abscess, but after trying to drain fluid out she found the swollen part just swollen flesh and no real pus to drain. All told, we were there for 3 hours and 15 mins, but I believe that is quite out of the ordinary wait time as they probably had given the holiday off to as many staffers as they could. We were grateful that the staff that was there was very kind and considerate (even gave me a nickle to get a snack out of the machine b/c I was five cents short.)
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