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  • *update* I increased from 1 star to 2 stars, since their office took interest in following up, at least. One clarification is that I never asserted that Dr. Rosen himself pushed the surgery to bill the insurance, but this is the general attitude of most doctors I have come across. My disappointment was definitely the staff and their unprofessionalism, which did not make me feel comfortable at all. ************** Run!!! Went there after a sports injury for my husband. We had the ER diagnosis of a partially torn Achilles' tendon but we had no x Ray because the ER rep forgot to include them in our packet. They insisted that we take X-ray again and since we have insurance and it was only $15 we agreed. They never ended up doing the X-rays and the doctor started pushing right away for surgery. (They almost scheduled it!!!) When my husband questioned him on it, then he starting backing out of it, and admitted complications from the surgery for a partial Tear would outweigh the benefit. Okay asshole so why even propose it? I asked them why was I charged for X-rays they never ended up doing so the only person who had a brain and some manners, Michelle, refunded the card and apologized. Everyone else was cussing in Spanish and treating us like we were a burden for asking questions. Yes, cussing in Spanish. Wake up yo... It's a doctor's office, not a party.
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