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  • OK. IF I COULD GIVE THIS PLACE 0 STARS, I WOULD. This review is about the location next to Boston's pizza which for some reason doesn't seem to have an account with yelp anymore... maybe because of how bad they are. ANYWAY Used to always come here to get my piercings, got my snug and rook here. This was about a year ago and everything was fine, the people there were awesome and very professional. I had no problem with either of those piercings, they heeled perfectly in a timely matter. However this time around it was the completely opposite. The staff that used to be there is no longer there. Came in for a jewelry change for my rook and a helix piercing. The staff all there is completely rude, no hello or how can i help you. Lady was super rude and just said "what do you want", reallly? what kind of customer service is that? i processed to tell her what i wanted and she gave me paperwork but didn't ask for id to validate my age. She went to smoke outside and came back 10 minutes later, she walked to the back of the shop and i followed. She didn't wash her hands after smoking she just put on some gloves and processed to TRY to change my rook piercing. She seriously tried to change it for at least 20 minutes and kept cussing because she couldn't get it. She made my ear bleed badly and still couldn't get my jewelry changed....... REALLY??? i should of walked away then. But i stayed to see if maybe she could get my helix right. WRONG, she put a hoop that was pointed out to the top of my ear which was so unconformable. Left the place and went home, it looked so bad that i decided to take it off. WHAT A WASTE OF TIME AND MONEY. DO YOURSELF A FAVOR AND PAY A LITTLE EXTRA FOR GOOD WORK AND CUSTOMER SERVICE. WILL NEVER BE BACK HERE
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