I used this service to get from my hotel in the heart of the LV strip to the LV airport. I scheduled the trip online using my smartphone. The website was convenient. Knowing my location the web site was prepped with the information about the airport and the hotel and its address. I paid online with a credit card for the trip and a tip. The shuttle picked me up during the appointed time window. The trip to the airport was easy. This is a shared service; there were other passengers, and the shuttle had to stop at another departure point before mine. My only complaint is that the service shuts down about 11:30 PM. I arrived in LV after that time and had to take a taxi at more than twice the cost.