I work close by and order food from here very frequently. Every time I go here, something happens, either my food is wrong or the order that I placed an hour previously is not ready. You give the place your number so they can call you and let you know if there are any problems with your order. This time, I placed an order 45 minutes in advance, when I got there, my food was not ready and there was no white rice available for my order. They should have called me with the number they require me to put on file and let me know. Not the end of the world, but this is why you place orders in advance and give them your information.