First of all, it's tricky finding this place especially at night and you're a tourist. It's on side of Dragon Mall City. Once you find it, get ready for an experience. This is a good place for a date or with a group of friends. I did both during my stay in Toronto. First time here, a local guy brought me here. We got one order of mango sago which was coconut soup with mango pudding and tapioca pearls. I thought it was pretty good. You can taste the mango and coconut flavor. It was enough for two people. For drinks, I got hot almond coffee(?) drink and my guy got hot regular coffee drink. It was pretty good also. Our total bit was about $13. No need to tip. The tip is included in the bill.
Next day I came here with two other tourists for shaved ice. It was pretty good. Big enough for three girls. It was about $6 and some change. One star less because the washroom is not great. I'm guessing majority of the bad reviews here are for the food. The desserts I had were good.