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| - I really despise how you are obliged to rate an establishment with at least one star in order to write a review. Anyways, that is my first rant.
Second- YELPERS BEWARE OF THIS BUSINESS! We've ordered from this place a couple times, always by drive-thru. Here and there they would mess up our order, and I concur with the other reviews about a sassy lady at the drive-thru window. But being that it is cheap food, we didn't complain.
Last night was the last straw, and the last time we are going to any Don Tortaco.
Husband ordered, and paid the "lady" $30.25. The total was actually $21.25 but he only had a $20 bill and a $10 bill, and he gave the cashier 25 cents so that his change would just be bills. Handed the said lady the cash and the quarter and she closed the door. Of course my husband waited and stared at her. He also noticed that the cashier DID NOT put the money in the drawer, but off to the side. So he waited, and then the cashier opened the window and asked if he needed anything else. Husband responds, "yeah I need my change, $9. SHe then proceeded to state that he shouldn't have any change because according to her, he gave her the exact amount. Again my husband said no, I gave you $30.25, so I need my $9 change. Cashier again said and tried to argue with my husband, until she called someone and this person then counted the money and gave the change to my husband.
Okay we get it, when people give you more than the total, and then give you change, it's kinda tricky isn't it? But you're a cashier and I'm pretty sure your job is to count the money you're receiving, and then PUT IT IN YOUR DRAWER, NOT set it aside. I can only imagine how many customers this person has done it to. People tend to just grab their food and go, and heck I don't even count my change at times.
Again, NEVER going back. Get your s*IT together.
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