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| - I really want to like this place. REALLY. The ice cream is great. The soft serve is great. However - every time we go in - EVERY TIME - someone ahead of us orders a crepe. Crepes take SO LONG to make - and there is no one else to help the rest of the customers. I've witnessed people come in, wait 5 minutes and leave since there is no one greeting them from behind the counter. Last night, there were actually 2 girls working (yay!), but they still couldn't get the line moving.
On to our order - we ordered 3 items, all listed on the flavor board: strawberry and coconut swirl soft serve, caramel pretzel ice cream and birthday cake ice cream with a topping. We were met with "sorry, we are out of coconut soft serve..." - ok, change to pineapple. Then, a few minutes later..."sorry - no caramel pretzel..."
Seriously? Why advertise that these are options if they are not? It takes a few seconds to erase a flavor from your boards so people know what you ACTUALLY have.
The last issue - just one garbage can. And, not near the door so you can throw your trash away on your way out. Nope. It's situated near the back of the store - so you can weave through the line of people to throw away your trash, then weave through people again to leave.
We've tried and tried and tried to go to this place for dessert, but because they just can't get the flow of customers, we will head to Dairy Queen across the way from now on. So disappointing.
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