I've had the worst experience at OneAZ CU then any I've ever had at any bank or credit union. Representative Farrah Smallcanyon in the HELOC department provided the worst service I've ever received. She failed to get back to me on many occasions. She failed to answer my questions. Due to her lack of care or interest, my wife and I lost a house we put an offer in on. We had many other options. However, OneAZ told us we were approved and there would be no problems. I will never, ever, recommend anyone to do business with a this business again. They completely lack business morals and ethics!